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PRIVACY POLICY

At Key Imaging Limited (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access and interact with our website: https://www.keyimaging.org/ (“Website”), and when you engage with our services. By using our Website and submitting your information, you consent to the practices described below.

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1. Who We Are
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Key Imaging Limited is a diagnostic imaging service provider based in Nigeria. “We” as a data controller determines how and why personal data is processed.

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Our contact details:

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2. What Personal Data We Collect
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We collect and process information that you provide voluntarily when you interact with our Website or services, including:

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a. Personal Identification Information

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  • Name

  • Email address

  • Phone number

  • Physical address (if provided)

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b. Technical and Usage Data

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  • IP address

  • Browser type and settings

  • Device information

  • Pages visited and interactions with the Website

  • Cookies and similar tracking technologies

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c. Communications

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  • Messages you send via contact forms, email, or direct communication

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We do not collect sensitive biometric or health data through this Website unless you expressly provide it for specific services offline.

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3. How We Use Your Personal Data

 

We process your information for the following purposes:

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a. Website Functionality & Communication

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  • To respond to your inquiries and communicate with you

  • To send updates, newsletters, or marketing (only with consent)

 

b. Service Delivery

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  • To arrange appointments or provide information about imaging services

 

c. Analytics & Improvement

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  • To monitor and improve our Website performance

  • To understand how visitors use the Website using analytics tools

 

d. Legal Compliance

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  • To comply with applicable laws (including Nigeria’s data protection requirements) and to protect our rights

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4. Legal Basis for Processing (Where Applicable)

 

Under Nigeria’s NDPA 2023, we process personal data on lawful bases including:

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  • Consent (where you provide it)

  • Performance of a contract (e.g., service delivery)

  • Legitimate interests (e.g., Website security and analytics)

  • Legal obligation compliance (e.g., regulatory requirements)

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5. Third-Party Sharing and Disclosure

 

We may share or disclose your data as follows:

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  • Service Providers: Third parties who help us operate the Website (e.g., hosting, email delivery)

  • Legal Obligations: To comply with laws, legal processes, or to respond to lawful requests

  • Business Transfers: If we merge with or are acquired by another organisation

 

We do not sell your personal data to third parties.

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6. Cookies and Tracking

 

Our Website uses cookies and similar technologies to enhance your experience, monitor Website performance, and analyse visitor behaviour. Cookies may include:

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  • Essential cookies (required for Website functions)

  • Analytics cookies (for tracking Website use)

  • Functional cookies (to remember your preferences)

 

You can manage cookie preferences through your browser settings or cookie consent controls.

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7. Data Retention

 

We retain personal data only as long as necessary for the purposes outlined here or to comply with legal obligations. Specific retention periods depend on the nature of the data and applicable laws.

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8. Data Subject Rights

 

Under Nigeria’s NDPA, you have rights regarding your personal data, including:

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  • Right to information about how your data is used

  • Right of access to your personal data

  • Right to rectification of inaccurate data

  • Right to object to processing

  • Right to erasure (withdraw consent or “right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

 

You may also lodge a complaint with the Nigeria Data Protection Commission (NDPC) or other relevant authorities if you believe your rights are infringed.

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9. Transfer of Personal Data

 

If any personal data is transferred outside Nigeria (for example, to cloud service providers or analytics partners), we will ensure that adequate safeguards are in place to protect your information in accordance with applicable law.

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10. Data Security and Protection

 

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

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11. Changes to This Privacy Policy

 

We may update this Policy to reflect changes in legal, technical, or business developments. When material changes occur, we will revise the effective date and notify you where appropriate.

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12. Contact Us

 

If you have questions or requests regarding this Privacy Policy or your personal data, please contact:

Email: info@keyimaging.org

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